The platform
Clinic management software, feature by feature.
NxaCare replaces the spreadsheets, the WhatsApp groups and the paper files with one system that the front desk and the doctor both work in. Here is what it does today — and what it does not do yet.
- 30-day free trial
- Live in 48–72 hours
- Migration included
Appointments
Scheduling that survives a full waiting room
One calendar for every provider, so the front desk stops cross-checking three registers to find a free slot.
- One calendar across every provider
- See the whole clinic in a single view rather than one doctor at a time. NxaCare flags conflicts as you book, so two patients never land in the same slot.
- Patients book themselves
- The self-booking portal is on every plan. Patients see genuinely available slots, pick a provider, and get an automatic confirmation. Share the booking link from Settings → Booking or embed it on your existing site — you decide which providers, services and time windows are open online.
- Reminders that go out on their own
- Automated email reminders and confirmations fire before each appointment, so a slot is not lost because someone forgot. Reminders are delivered by email today; WhatsApp is used for patient sign-in codes and booking verification.
Patient records
The whole patient, on one screen
Charts, prescriptions, payments and documents in one chronological timeline — full context before the patient sits down.
- A chart that reads as a timeline
- Every patient record shows visits, prescriptions, payments and uploaded documents in date order, in one view. No jumping between screens to reconstruct what happened last time.
- Digital prescriptions and documents
- Prescriptions and invoices generate as PDFs, ready to print or send at the end of the visit.
- Treatment plans patients can follow
- Build a multi-step plan with a cost estimate up front and track it by milestone, so a long course of treatment is clear to the patient and to whoever sees them next.
- Answers between visits, kept on the record
- Patients ask questions through the portal and the answer is documented against their record instead of disappearing into a personal WhatsApp thread. You can also publish aftercare articles and guides straight to the patient portal.
Billing & payments
Money collected at the counter, reconciled by itself
Invoicing, GST, packages and online collection in the same place the appointment lives.
- Online payments built into the visit
- Pro and Enterprise plans collect through Razorpay — UPI, cards, net banking and wallets — and Stripe for international cards. Payment webhooks reconcile automatically, so the ledger matches the bank without anyone tallying it.
- Cash and cheque are first-class too
- Manual billing records cash and cheque against the same invoice, on every plan. However a patient pays, the transaction ends up in one place.
- GST applied and itemised automatically
- Set your GSTIN and default rates once under Settings → Billing. GST is then applied and itemised on every invoice, and you can export a GST summary for your accountant at the end of a period.
- Packages and partial payments
- Bundle a course of treatment into a single priced package and collect it in instalments. The outstanding balance updates on every invoice as sessions are used.
Team
Everyone sees exactly what they should
Role-based access for doctors, reception and admin, with a full audit trail behind it.
- Roles, not shared logins
- Doctors, receptionists and admins each get their own account and their own view. Invite a teammate from Settings → Staff and they set their own password from an email link — you never handle anyone’s credentials.
- A record of who did what
- Staff actions are audit-logged, so a changed appointment or an edited invoice can always be traced back. That matters both for internal trust and for your obligations over patient data.
- Conversations that stay inside the clinic
- Internal staff chat and patient support chat are included from Pro upward, with read receipts and attachments, so clinical coordination is not scattered across personal phones.
Analytics
The numbers while they can still change something
Revenue, retention and appointment volume updated in real time, not reconstructed at month-end.
- Live dashboards
- Appointment volume, revenue and patient retention update as the day happens, so a quiet week is something you notice on Wednesday rather than on the 30th.
- Export whenever you need it
- Reports export on demand for your accountant, your investors or your own records. Your data is never held hostage — a full export is available on every plan.
Security & compliance
Treated as the first responsibility, not a feature
Patient data is the most sensitive information a clinic holds. Here is how it is handled.
- Encrypted at rest and in transit
- AES-256 encryption at rest and TLS 1.3 in transit, across the platform.
- Built for India’s data rules
- Data handling follows India’s Digital Personal Data Protection Act (DPDPA), the infrastructure is SOC 2-ready, and Enterprise plans include a signed Data Processing Agreement.
Getting started
Your existing records come with you
Switching systems is the part clinics dread. It is the part we do for you.
- Import from a spreadsheet
- Download the CSV template from Settings → Data → Import, map your existing columns, and upload. Every row is validated and duplicates are flagged in a preview before anything is saved.
- Or hand the whole thing to us
- Larger or messier datasets are migrated by our onboarding team at no extra cost, alongside staff setup and payment configuration. Most clinics are live within 48 to 72 hours.
Not yet
What we're still building.
These are on the roadmap and are not part of NxaCare today. We would rather you know before you commit to a platform than after.
See what NxaCare connects to today- Inventory and supply tracking
- WhatsApp appointment reminders and SMS
- Calendar sync (Google, Outlook, Apple)
- ABDM / ABHA record linking
- Lab connectors and HL7 / FHIR feeds
- Telehealth video consults
- Accounting sync (Tally, Zoho Books, QuickBooks)
- Waitlists, consent forms and two-factor authentication
- A native mobile app — NxaCare runs in the browser on phones today
See it running against your own clinic's day.
A 30-minute walkthrough of the parts that matter to your practice — not a generic feature tour. Every plan starts with a 30-day free trial.
Still deciding? Read how your clinic's branding works, how we protect clinic data, what we integrate with, or browse the help centre.