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Solution

Dermatology clinic software for course-based care

Sessions sold as packages, long prescription histories and aftercare that patients need to re-read — the parts of a dermatology practice that spreadsheets handle worst.

Quick answer

Dermatology practices run repeat sessions and course-based treatment, and NxaCare is organised around both: multi-step plans with cost estimates, package billing collected in instalments, and a chronological chart holding every prescription, invoice and uploaded document. Aftercare guidance can be published to a patient portal carrying your clinic’s brand. There is no dermatology-specific imaging or comparison workflow.

Key facts

  • Session courses quoted as one plan and billed as a package
  • Chronological chart holding prescriptions, invoices and uploaded photographs
  • Aftercare articles publishable to the patient portal
  • Patient questions between sessions answered on the record
  • Self-booking for repeat sessions on every plan
  • No image-comparison or lesion-tracking module

Why dermatology strains general-purpose records

Dermatology consultations accumulate. A patient on a long acne or pigmentation protocol may have a dozen visits, several prescription changes and a series of photographs across a year, and the clinical question at each visit is comparative: is this better than last time. A record that cannot be read chronologically makes that comparison guesswork.

The commercial side is course-based too. Sessions are frequently sold as a block, paid across instalments, and consumed over months. Tracking how many of six sessions a patient has used, and what they still owe, is exactly the kind of arithmetic that ends up on a sticky note.

Aftercare matters more than in most specialties, because compliance between visits determines the outcome. Instructions given verbally at the end of a session are instructions the patient will half-remember. Instructions in a portal are ones they can re-read at home.

Who this is for

  • Clinics selling session packages

    Any practice quoting a block of sessions up front needs package billing with a running balance.

  • Practices with long prescription histories

    A chronological chart is what makes "what were they on in March" a five-second question.

  • Cosmetic and medical dermatology mixes

    Both sides bill and schedule through the same calendar and ledger.

How it works

  1. Quote the course

    Build the session plan with a cost estimate so the patient agrees the whole protocol, not one session at a time.

  2. Collect across instalments

    Package billing tracks the balance as sessions are used, on every invoice.

  3. Keep the timeline complete

    Prescriptions, invoices and uploaded photographs land on one chart in date order.

  4. Publish aftercare once

    Write the post-procedure guidance as patient education content and publish it to the portal instead of repeating it each time.

  5. Answer between visits on the record

    Portal questions are documented against the chart, so the next clinician sees what was advised.

What you get

Comparative history at a glance
Visits, prescriptions and uploads in date order.
Session balances that maintain themselves
No manual tally of how many sessions remain unpaid or unused.
Compliance support between visits
Aftercare the patient can re-read, in your clinic’s branding.
Advice that stays with the practice
Answers documented in the record rather than on a staff member’s phone.
One calendar for repeat sessions
Self-booking handles the routine rebooking that fills a dermatology diary.

What to expect

  • Assisted migration of your patient list during onboarding, typically within 48–72 hours.
  • Session packages configured to your own pricing — NxaCare does not ship a procedure price list.
  • Photographs stored as uploaded documents on the chart, viewable but not comparable side-by-side in-product.
  • GST applied and itemised on invoices once your rates are configured.

Why clinics choose NxaCare for this

  • Package billing with partial payments is built in, which matches how most dermatology courses are actually sold.
  • Patient education publishing is part of the platform, so aftercare is a clinic asset rather than a repeated conversation.
  • On Pro and Enterprise the entire patient-facing experience carries your clinic’s brand.

What this does not cover

Stated plainly, so you can rule NxaCare out quickly if one of these is a requirement rather than discovering it three weeks into a trial.

  • There is no clinical photography workflow: no standardised capture, no before-and-after comparison view, no lesion mapping or tracking.
  • Teledermatology video consultation is not built in. Telehealth video is on the roadmap and not available today.
  • There is no e-prescribing integration with pharmacies; prescriptions generate as PDFs to print or send.
  • Product and stock control for dispensed cosmeceuticals is not available — inventory management is listed as coming soon and is not part of the product now.
  • Consent forms cannot be signed in-product; there is no e-signature capability yet.

Frequently asked questions

Photographs can be uploaded to the patient record and viewed in the chronological chart, but there is no dedicated clinical photography workflow — no standardised capture, no side-by-side comparison view and no lesion tracking.

See it against your own clinic’s workflow

Book a 30-minute demo and we will walk through NxaCare with your actual scheduling, billing and records in mind. 30-day free trial, no card required.